AFTERCARE

For basic jewelry care, please refer to "ATTENTION" on each product page.

MIKU FUKAMITSU mainly provides the following after-sales services.

□ Re-polishing
We polish away minor scratches on the surface to restore its shine. *Additional coating fees will apply for plated items.

□ Re-coating
We reapply plating. Minor scratches will remain, so please request this service if you wish to preserve the item's worn look.

□ Resizing
Within one year of purchase, we offer one complimentary resizing service (for rings only, limited to a size change of ±1). We will resize the item to your desired size. (Please note that certain sizes may not be possible depending on the item.) For plated items, coating fees will also be charged.

□ Chain Repair
We repair broken necklace chains.

□ Part Replacement
If there is any defect in a part, it can be replaced with a new one.

□ Other Repairs
We perform various repairs and custom modifications for jewelry.

・Changing earrings to pierced earrings (and vice versa)
・Adjusting necklace length
・Repairing broken rings, etc.

Please feel free to consult us for anything not listed above.


If you wish to request a repair, please fill out the form below. After reviewing the content, a representative will contact you.
*Cleaning is offered free of charge. Re-polishing, coating, and repairs may be subject to a fee depending on the service.
*Attaching images will help us provide a smoother estimate and guide (whole item + close-up of damaged area recommended).
*Please note that shipping costs for sending the item will be borne by the customer. We will inform you about return shipping costs at the time of the estimate.

You can also bring the item directly to our store.

ITSE (MIKU FUKAMITSU directly managed store)

301, 16 Building, 3-5-2 Asakusabashi, Taito-ku, Tokyo 111-0053
Japan

Please check our Instagram for business days.

No prior contact is necessary when bringing items directly to the store.

If you requested an estimate

We will send you an estimate within 2 business days. Please wait for our contact. If you do not receive a reply after several days, please check your spam folder.

If you wish to proceed with the repair without waiting for an estimate

Please send the item to the following address:

301, 16 Building, 3-5-2 Asakusabashi, Taito-ku, Tokyo 111-0053 Japan
To: MIKU FUKAMITSU (No phone number required)

Please note that shipping costs for sending the item will be borne by the customer.

Recommended: Full image + close-up of damaged area (2 or more images)
*After uploading, image URLs will automatically be entered into the form.